We built this for Valon
This isn't a slide deck. It's a working AI agent that handles payment questions, escrow management, account inquiries, and loan modifications. Try it.
Try the Chat Agent
Ask about monthly payments, escrow balances, payment options, loan modifications, or anything a borrower might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge--just over the phone. Call to experience what your borrowers would hear.
(540) 507-2997US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for Valon
Built around real borrower scenarios--payment processing, escrow questions, account management, and regulatory compliance.
Natural Conversations
Borrowers ask questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues--not just FAQ lookups.
All Channels Available
Same AI brain across chat, voice, email, and SMS. Borrowers get consistent answers however they reach out.
Compliance Built-In
Guardrails ensure RESPA and TILA compliance, audit trails track every interaction, and escalation to a Valon agent is always available for sensitive servicing matters.
24/7 Availability
Borrowers have payment questions at all hours. Lorikeet handles escrow inquiries at midnight the same way it does at noon.
Ready for Your Systems
In production, connects directly to your loan servicing platform, payment processor, and borrower records. This demo shows the experience--yours will have real integrations.
Deploy in Days
This entire demo--servicing scenarios, knowledge base, voice and chat--was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Valon. Real logic for real mortgage servicing scenarios.
Payment Processing
Monthly payments, autopay setup, one-time payments, payment history, late fee questions--all handled with dedicated support logic.
Escrow Management
Escrow balance inquiries, annual analysis explanations, tax and insurance disbursements, shortage payment options--all instantly accessible.
Account Inquiries
Loan balance, payoff quotes, interest rate details, amortization schedules, statement requests--every response stays accurate and compliant.
Loan Modifications
Hardship assistance, forbearance options, modification eligibility, loss mitigation guidance--with proper regulatory guardrails at every step.
Ready to Add the World's Best CX AI?
Connected to your actual borrower data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox